Frequently Asked Questions / الأسئلة الشائعة

Find your game on the catalog, add it to cart and checkout with InstaPay or Vodafone Cash. Upload the payment receipt and we deliver the game to your Steam account — usually within 5–15 minutes during working hours.

Orders are processed manually by the store owner. Typical delivery is 5–15 minutes during working hours (10AM–10PM Cairo). In rare busy periods it can take up to 24 hours maximum.

InstaPay, Vodafone Cash, Orange Cash and Etisalat Cash — all paid in Egyptian Pounds (EGP) with zero international card fees.

Yes! Games are delivered as official Steam Gifts directly to your account with lifetime activation. You keep the game forever. For digital keys you receive a code you redeem yourself.

If your order has any issue before delivery, you get a full refund — see the Refund Policy page. If anything is wrong after delivery because of us, contact support and we fix or replace it.

Yes — full refund any time BEFORE your game has been sent to your Steam account. Once delivered, refunds no longer apply, but genuine faults are always fixed or replaced free.

Yes — official Steam Wallet codes ($5 / $10 / $25) delivered digitally in minutes. Check the Gift Cards page for today’s EGP prices.

Our loyalty currency. Every purchase earns coins based on your tier in the Support Programme — up to 10% cashback. Spend coins as discount on future orders.

You can browse freely, but creating a free account lets you track orders, earn loyalty coins and speed up future checkouts.

Absolutely. For Steam Gift deliveries we only need the email address registered to your Steam account (shown in Steam settings) — never your password. We never ask for login credentials.